WORLD TRAVEL CLUB LLC TERMS OF AGREEMENT
Terms of Agreement
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IDENTIFICATION: Guests are required to make reservations in the full name that is listed on his/her government document they will use for travel. If you need to make any changes to a name after travel documents have been issued, clients will be responsible for all name change fees, if applicable.
PAYMENTS: Payments will be processed via by Stripe, Credit Card, Cash App, Apple Pay, Facebook Pay, Venmo, PayPal or Zelle. You may be required to complete a Credit Card Authorization Form if you are paying by Credit Card. A Service Charge or Processing Fee may apply. We do not accept payments of checks and money order by mail. These payments must be received by the first of each month unless specified otherwise. If payments are not received by day 3 of each month (or 3 days after your payment due date), you will be assessed a $35.00 late fee. If payments are not received by the 5th day of each month (or 5 days after your due date) your booking will be automatically cancelled on day 6. Reinstatement fees will apply and will be done on a case by case basis.
REFUNDS: All payments to World Travel Club LLC are non-refundable. Depending on the adventure we may allow individuals to transfer payments. Name change fees will apply. This is because World Travel Club LLC has contractual agreements with hotels, airlines and other vendors that will not allow us to obtain any refunds. This way we can keep our package prices competitive and allow you to make monthly payments on your vacation. Loss or Delay, Medical Expenses and more. You are required to select and purchase travel insurance for domestic and ALL international tours. For Caribbean, Mexico and Cruise Tours, we can add travel insurance to your package when making your reservations. We can offer insurance for trip by trip basis or annual policies.
TRAVEL DOCUMENTS: Provided full payment is received no later than your Final Payment Due date, travel documents and travel instructions will be sent via email 30 days or earlier prior to travel.
CHILDREN: If we offer trips that allow children. Unless the trip is specific, all children under 18 must be accompanied by an adult. Minimum age for children on most tours is 13 years old. Minimum age for cruise tours is 6 months old and child must sail in a cabin with an adult over age of 25 years of age. Discounts for children sharing a room as third person may apply to children under 12 at some resorts on Caribbean and Mexico Tours. Accompanying adults are responsible for the safety of their children including providing any necessary safety equipment (such as infant/child seats) where appropriate. Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be traveling with an adult other than his/her parents, or with only one parent, a notarized letter written by the parents, or non-traveling parent, granting authorization to travel, including the dates of travel should be carried.
PRICES: All prices listed are per person based upon double occupancy unless otherwise clearly specified. Prices do not include items of a personal nature such as laundry, wines, water, beverages, food (other than at all-inclusive resorts or where clearly specified), passport and visa fees, insurance, and foreign port taxes unless specifically indicated in the package inclusions. Prices are correct at time of publication; however, when offered airfares continually fluctuate and classes of service may have limited capacity, tour package prices and availability will change accordingly. In case of human or computer error, World Travel Club LLC reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided World Travel Club LLC receives a written cancellation within five days of the price increase notification.
ROOMMATE MATCHING: Depending on the accommodations, sometimes we are able to provide you with a roommate to avoid the single occupancy fee with our Roommate Matching Program.
PASSPORTS AND VISAS: Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided on travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. We strongly suggest all cruise passengers to have a valid passport in their possession while cruising.
TRAVEL PROTECTION: Missing a planned vacation is horrible. But losing the money you paid for your vacation is even worse. Therefore, we highly recommend Travel Protection that helps provide coverage for Trip Cancellation, Interruption, Baggage. Let us know if you need us to add this to your quote.
PAYMENTS & CANCELLATION
Deposit: A deposit is due at the time of reservation/booking. All deposits are non-refundable and non-transferrable. All reservations (except where specified) will require a deposit and will be clearly noted the amount due and monthly payment plan.
Full Payment: All reservations can be paid in full at any time during or after booking or if booking late as long as the tour still has available space.
Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee will automatically be added to your invoice one day after your final payment date. Late fees vary. Please see each individual tour description for late or cancellation fee cost. And is some cases your trip can be completely cancelled after final payment is due.
Reinstatement of Reservations: If your travel reservations have been cancelled, and you notify us within 7 days that you want to reinstate your reservations, a service reinstatement fee of $100 ($150 for international tours) will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.
Last Minute Reservations: All reservations must be made no later than 60 days prior to departure unless specified otherwise. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours and all applicable cancellation penalties will apply.
Form of Payment: US dollar, major credit cards, Cash App, Apple Pay, Facebook Pay, Venmo, or Zelle. All payments made within 60 days of departure must be made by US dollar, major credit cards, Cash App, Apple Pay, Facebook Pay, Venmo, or Zelle. only. US dollar, major credit cards, Cash App, Apple Pay, Facebook Pay, Venmo, or Zelle will be accepted to fulfill non-refundable deposit requirements. We do not accept personal checks.
Refunds: If you purchased Travel Insurance Please contact the supplier or us if done with World Travel Club in order to receive your refund according to the refund policy. Refunds will be processed to the credit card(s) originally used for payment, up to the total amount paid minus the cost of travel insurance, or through company check if payment cannot be reversed to your credit card(s) or even on a travel vochers. After a final payment date and there is a request for a refund, there will be a cancellation fee from the vendor because after the final payment date your reservation and accommodation will be confirmed.
Cancellation: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to worldtravelclub01@gmail.com with your invoice number, full name, date of travel and trip destination.
Reservation Changes: Changes to an existing reservation, whatever the cause, will incur up to $275 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and re-booking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
TRAVELERS WITH DISABILITIES: In order to fully enjoy your tour with World Travel Club LLC, we recommend that you select a trip that is suitable to your physical capabilities. Tour participants requiring any form of assistance, including travelers with physical disabilities, sight or hearing impairments, are required to notify World Travel Club LLC prior to reservation for review and our agreement. Additionally, the tour participant must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel, ship personnel are not able to provide such assistance. In order to participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for their personal safety. World Travel Club LLC reserves the right to reject participation or remove any individual from a tour if notification was not provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be the sole responsibility of the passenger. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. In some cases, we can suggest touring options based upon specific requirements.
Wheelchairs & Walkers: USA Tours: Pursuant to the Americans with Disabilities Act (the ADA), World Travel Club LLC seeks to accommodate disabled travelers to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Passengers are required to advise World Travel Club LLC of their accessibility requirements prior to booking in order for World Travel Club LLC to determine if reasonable accommodations are available. World Travel Club LLC will make every effort to accommodate special access needs, but does not guarantee that it will be able to do so in all instances.
International Tours: Hotels, sea and river cruises outside of the United States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers and motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches and river cruises.
Service Animals: Service animals cannot be accommodated on international escorted tours. Passengers on USA escorted tours who require a service dog because of a disability should check with MAD Diva Concierge, LLC | MAD Diva Travels & Vacations for more information.
AIRLINES: World Travel Club LLC is not responsible for the services and policies imposed by the airlines. Airline schedules and flights are subject to change without notice. World Travel Club LLC is not responsible for penalties incurred for tickets, international or domestic travel due to schedule and/or flight changes.
Airline Tickets: World Travel Club LLC, and/or their affiliates group packages are land and air packages. Flights can be added for an additional fee.
Airline Seat Assignments: Travelers and the airlines bear sole authority and responsibility of assigning seats on flights unless specified otherwise.
Airline Frequent Flier Programs & Baggage Fees: Passengers are responsible to contact their airline directly regarding mileage eligibility, accrual and baggage fees.
Contact Information: Pursuant to TSA Secure Flight requirements, passengers are responsible to provide World Travel Club LLC with their name as it appears on their passport (or other government-issued I.D. when traveling), date of birth, gender, address, phone number, email or fax data for all passengers. Passengers must ensure that names are correctly listed on their invoice. World Travel Club LLC will not be responsible for passengers who do not receive an invoice or documents or are denied due to inaccurate information.
Hotel Accommodations: All rooms requested are double occupancy rooms with private facilities, unless you have specifically requested a king size bed (not guaranteed). Please understand although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel’s management on a run-of-house basis. Triple and quad occupancy rooms consist of two beds for cruises, where triple and quad rooms will consist a twin bed for each person. Some single rooms are smaller than a standard room size. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, use of air-conditioning abroad differs greatly from the United States. Many European hotels were built before central air-conditioning was introduced. Air-conditioning is often shut down at night and from the end until the start of the summer months. All hotel rates are based on World Travel Club LLC agreements with its suppliers and are not negotiable. Hotel check-in time is generally not before 3:00 p.m. and check-out time is prior to noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late-night flight is being used. If a day room is included in the itinerary, check-out will normally be 6:00 p.m. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations.
Hotel & Cruise Profiles: World Travel Club LLC hotel and cruise ship profiles are based upon information provided to World Travel Club LLC by hotel and cruise ship partners and their representatives, including images and descriptions of individual properties. Star-ratings may differ from country to country. World Travel Club LLC does its best to maintain current information, however is not responsible for any inaccuracies, changes in description details or amenities, or images provided by third parties.
Meals: As specified in each itinerary. Meals are based on the hotel’s or restaurant’s buffet or set menu. In general, beverages are not included, unless specifically stated. Although World Travel Club LLC cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 4 weeks prior to departure via e-mail to: worldtravelclub01@gmail.com
Transfers: Transfers are provided as indicated for each tour by car, minibus, or motor coach as provided. If you deviate from the arrival and/or departure dates as stated in the itinerary, you will have the responsibility to purchase your own transfer to the hotel. Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time in order to compensate for minor delays. World Travel Club LLC or the transfer company will not be responsible for flight delays, for any reason, beyond one hour from your originally scheduled arrival time. In case of a delay, whether due to flight delay, immigration and customs, or time spent reporting baggage damage or loss, it will be your responsibility to make other transfer arrangements such as a taxi, uber, lyft, etc. Transfer costs are not refundable and any additional expenses will be your responsibility. The cost of a transfer is more expensive than hiring a taxi, as World Travel Club LLC transfer necessarily includes round trip service, or ‘dead-leg’, meaning that our driver must come to the airport, hotel or pier only to pick you up and necessarily loses a one- way fare. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. World Travel Club LLC transfer drivers, while not employees of World Travel Club LLC, are reliable. They provide you with a full welcome service, transfer you to the correct location and are prepared to answer your questions along your ride. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.
Sightseeing & Itinerary: Will be operated by motor- vehicle, its size dictated by the number of participants. World Travel Club LLC tours have been designed to accommodate groups. Times listed in itineraries are approximate and meant only as guidelines. Some itineraries may have early morning start times for sightseeing in order to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates. It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. Arriving late may be considered a “no-show”, in which case you will not be eligible for refund for the unused service(s). We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your own companions. Services, however, will remain constant no matter the number of tour participants. Persons requiring any assistance or who have any form of disability should refer to section “Travelers With Disabilities”. On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances including weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence of the tour, locations visited and/or hotels. Therefore, we reserve the right to adjust the sequence and/or substitute any hotels with others of similar category. In such cases there will be no cost adjustment. National monuments and tourist sites regularly undergo renovations, which can obscure the monument’s view. No tour will be canceled due to renovations, however World Travel Club LLC will decide based on the conditions whether to amend an itinerary. World Travel Club LLC itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration.
Group Harmony: To ensure the desired group synergy, World Travel Club LLC reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs leading to a negative experience for the remainder of the group. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. All unused services are non-refundable.
Ship & Itinerary Changes: Cruise itineraries and ships are subject to change without notice. Furthermore, cruise ships may be chartered and/or departure dates canceled, in which case all monies will be refunded. World Travel Club LLC takes no responsibility for ship substitutions or itinerary changes imposed by a cruise line and is not responsible for any losses you may incur including the issuance and/or cancellation of airline tickets or visa fees.
Medical Services: Many ships do not carry a doctor or nurse onboard. Should medical attention be required, local services will be contacted. Resulting charges will be the responsibility of the passenger. World Travel Club LLC and the cruise ship operator are not responsible for the services provided.
Health Requirements: Check with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Required inoculations, if any, must be recorded by clients’ health practitioner on a valid vaccination certificate which the client must carry for proof of inoculation where required. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. Any person who arrives to the destination ill with apparent fever or becomes ill during the tour, will be removed from the group and directed to a local medical facility for diagnosis. Only upon clearance by an accredited medical facility will that individual be allowed to resume group travel. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary, will necessarily be borne by the passenger. Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/…/avi…/aircraft-disinsection- requirements.
Luggage (Airlines): Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26″+26″+10″ = 62”), and a maximum weight of 50 lbs (23kg). Many airlines apply charges for checked bags. World Travel Club LLC is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate your luggage upon arrival or to describe it if it is lost.
Luggage (Escorted Tours): All World Travel Club LLC escorted tour buses allow one piece of luggage per person, plus carry-on bag. World Travel Club LLC will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider. Tipping: Complete tipping guidelines are as follows: Drivers including private cars and motorcoach drivers: $5-$10 per person, per day Tour Guides: $10-$20 per person, per day
PASSENGER AGREEMENT: All passengers are required to complete a Passenger Agreement prior to travel and, by so doing, formally accept World Travel Club LLC Terms & Conditions. Passengers booking online will be required to complete the Passenger Agreement at the time of booking. Customers who are unable to receive and complete their Passenger Agreement via email may request the Agreement be provided via fax or mail. Travel documents will not be released without a completed Passenger Agreement. World Travel Club LLC reserves the right to cancel bookings and return deposits without a completed Passenger Agreement. The Passenger Agreement incorporates these Terms & Conditions including the following Release from Liability, Assumption of Risk and Binding Arbitration Clauses. Completion of the Passenger Agreement constitutes agreement to these Travel Terms & Conditions and World Travel Club LLC Release from Liability, Assumption of Risk and Binding Arbitration Clause.
RELEASE FROM LIABILITY: World Travel Club LLC its shareholders, directors, officers, employees and affiliates, (collectively “World Travel Club LLC") does not own or operate any entity which is to or does provide goods or services for your trip including, for example, ownership or control over hotels or other lodging facilities, airline, vessel, bus, van or other transportation companies, local ground operators, providers or organizers of optional excursions, Facebook groups or equipment used thereon, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, World Travel Club LLC not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party. Without limitation, World Travel Club LLC is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause beyond the direct control of World Travel Club LLC. In addition, I release World Travel Club LLC from its own negligence and assume all risk thereof.
ASSUMPTION OF RISK: I am aware that travel such as that I am undertaking involves hazardous activities, with a risk of illness, injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of World Travel Club LLC, or other persons and companies known or unknown, or of willful or criminal conduct of third parties. I am aware that weather conditions may be severe, adverse and/or unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time during which I am participating on the trip. In order to partake of the enjoyment and excitement of this trip I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for any and all risks of illness, injury or death and of the negligence of World Travel Club LLC and agree to hold harmless and release World Travel Club LLC from claims of third party negligence. I understand the physical requirements of the activity in which I will be participating, and I currently have no known physical, medical or mental condition which would impair my ability to participate in this tour or my safety in this activity, and I am willing to assume all risks that may be created, directly or indirectly, by any such condition. I hereby authorize World Travel Club LLC their affiliates, or my local ground handler or others to arrange for any emergency medical treatment and hospitalization as may be necessary for me because of participation in this activity without my further consent.
BINDING ARBITRATION: I agree that any dispute concerning, relating or referring to this Agreement, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) California law and will take place in Los Angeles, CA. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable.
Links to Other Web Sites: World Travel Club LLC bookings may contain hyperlinks to web sites operated by parties other than World Travel Club LLC. Such hyperlinks are provided for your reference only. World Travel Club LLC does not control such Web sites, groups, or persons and is not responsible for their contents. understand that by agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury.
VOLUNTARY PARTICIPATION: I acknowledge that I have voluntarily applied to participate on the trip designated on this application (or a trip which I may change to) and that I have read the description of the trip as it appears in the current World Travel Club LLC site relating to the trip, together with all information contained in this booking. I am voluntarily participating in this trip with knowledge of the hazards involved.
KNOWING AND VOLUNTARY EXECUTION: I have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. I am aware that this is a release of liability and a contract between myself and Alex Stembridge of World Travel Club LLC and agree of my own free will. By signing, I agree to these Travel Terms & Conditions and World Travel Club LLC and its affiliates Release from Liability, Assumption of Risk and Binding Arbitration Clause for myself, each member of my traveling party and any minor children accompanying me.
PHOTOGRAPHIC RELEASE: World Travel Club LLC may take photographs or video of its trips and trip participants grants World Travel Club LLC permission to do so and for it to use same for promotional or commercial use without payment of any compensation to participant.
Liability Disclaimer: The information, products, and services published on our site and in emails may include inaccuracies or typographical errors. Changes are periodically made to the information which appears there. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. World Travel Club LLC may make improvements or changes on their site at any time. In no event shall World Travel Club LLC be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of any information, products, and services obtained through our site, emails or otherwise arising out of the use of this website.
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